At USM we do everything we can to make it as enjoyable, relaxed and creatively fulfilling as possible - as well as tailoring the process to you. USM provides a full service, giving you expert professional support every step of the way, from design to installation and beyond.
When you buy USM, you’re not merely buying a piece of furniture - you’re buying into an infinitely adaptable modular system that can grow with you. Our international team of experts is on hand to help you tailor your furniture perfectly to your environment. Trained specialists in furniture configuration, manufacturing, delivery, installation and customer support will help you every step of the way with whatever you need.
Or, if you prefer, you can buy ready-made pieces of USM from our shop.
Our flagship stores in Bern, Berlin, Hamburg, Düsseldorf, Paris, Tokyo, London and New York are support platforms for current and potential customers, showrooms as well as being cultural spaces for the furniture industry. We also have 410 authorised sales partners in 40 countries. Wherever you are in the world, we will do everything we can to give you the highest-quality customer service and support.
Adaptability and personalisation are the core principles of USM furniture. We’ve built tools and trained expert staff to ensure that we can design and manufacture furniture that perfectly meets your needs and tastes.
Our interactive 3D online configurator lets you explore the possibilities of the USM Haller system. You can use it to experiment with different shapes and sizes, different combinations of colours, plus there’s options to add a wide range of customisable features such as display panels, doors and drawers.Try our configurator
Whether you’ve created your own designs using the Configurator or not, our trained experts will work with you to create the perfect solution for your situation. You can visit one of our showrooms, call us or chat with us online to make the most of our specialists’ expertise.Visit a showroom Contact us
When you’ve placed your order, our craftsmen will get to work on building it right away. Using a mixture of cutting-edge machine technology and their own expertise, our highly-trained team will create and assemble your furniture to order in our custom-built facility in Switzerland.
Once made, we’ll rigorously stress-test your furniture before preparing it for shipping.
Your USM furniture will be delivered to your home or office within 4 - 8 weeks, in a delivery window that suits you. Our expert installation teams know USM inside-out, so they’ll assemble your furniture quickly and without fuss. They won’t leave until you’re happy with the finished result, and they’ll take all evidence of their work with them.
With USM, adaptation after purchase is not secondary - it’s the very core principle of the furniture. Our specialists are always ready and willing to help you make the most of the system to readjust your furnishings to changes in your needs or environment.
With the USM Haller, the ball-and-tube frame is specifically designed for endless reconfiguration and addition. Our team is always delighted to help returning customers add modules, tinker with their furnishings’ functionality, or simply restructure the modules they already have. Call us, chat with us online or contact your nearest showroom or approved sales partner to arrange a consultation.Contact us Find an authorised sales partner
The same goes for all of USM’s furniture ranges: our team would be delighted to work on any request you might have to add to your suite of furniture or add customisable features and accessories to existing pieces. Whatever your needs or ideas, we’ll work with you to find the best solution. Contact us now to get started.Contact us
If your USM furniture needs to be repaired for any reason, get in touch and we’ll see what we can do.Contact us
Our showrooms are the ideal place to get to know the full USM range. Be inspired by innovative configurations and work with specialists to design a bespoke furniture.
We’re ready and waiting to work with you on your dream furniture designs. Call us during office hours for additional product information or to arrange a design consultation.+41 31 720 72 72
Enter your postcode to find your local USM showroom or dealership. If we’re not in your area, we can get in touch to talk about the best way for you to get USM.Find a showroom