At USM we do everything we can to make it as enjoyable, relaxed, and creatively fulfilling as possible – as well as tailoring the process to you. USM provides a full service, giving you expert professional support every step of the way, from design to installation and beyond.

A global network of experts

When you buy USM, you’re not merely buying a piece of furniture – you’re buying into an infinitely adaptable modular system that can grow with you. Our international team of experts is on hand to help you tailor your furniture perfectly to your environment. Trained specialists in furniture configuration, manufacturing, delivery, installation, and customer support will help you every step of the way with whatever you need.

Or, if you prefer, you can buy ready-made pieces of USM from our shop.

Our flagship stores in Bern, Berlin, Hamburg, Düsseldorf, Paris, Tokyo, and New York are support platforms for current and potential customers, showrooms as well as being cultural spaces for the furniture industry. We also have 410 authorized sales partners in 40 countries. Wherever you are in the world, we will do everything we can to give you the highest-quality customer service and support.

Build and quality assurance

When you’ve placed your order, our craftsmen will get to work on building it right away. Using a mixture of cutting-edge machine technology and their own expertise, our highly-trained team will create and assemble your furniture to order in our custom-built facility in Switzerland.

Once made, we’ll rigorously stress-test your furniture before preparing it for shipping.

Delivery and installation

Your USM furniture will be delivered to your home or office within 4–8 weeks, in a delivery window that suits you. Our expert installation teams know USM inside-out, so they’ll assemble your furniture quickly and without fuss. They won’t leave until you’re happy with the finished result, and they’ll take all evidence of their work with them.

Visit a showroom

Our showroom in SoHo, New York is the ideal place to get to know the USM Haller system. Be inspired by innovative designs and work with product specialists to design beautiful custom furniture.

Get directions

Call us

We’re ready and waiting to work with you on your furniture designs. Call us during office hours for additional product information or to arrange a design consultation.

+1 212 371 1230

Email us

Have questions? Whatever they are, email us today and you’ll get a response from our team within 4 working hours (but usually quicker).

Find us

Enter your ZIP code below to find your local USM showroom or sales partner. If we’re not in your area, we’ll find another way to get you the information you need.